We are a process-oriented firm ensuring we always work according to what’s important to you and your business. We hold preliminary rounds of discussion to learn about your business requirements . Then, we spend time understanding your document operating procedures. If you are happy with the SLAs set by us, we then officiate things by signing an agreement that includes the deadlines of the project, data protection clauses, team members involved, etc. Once the paperwork is signed, we begin work. We also hold weekly meetings to hear your grievances and improve our processes accordingly. Client satisfaction means everything to us!